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Write for Us Freshdesk Contact Center


A timeline can be an eye-catching presentation of your company’s history for your About Us page. And brain scans show that customers use emotions more than information when evaluating a brand. If possible, combine your story with photos. One client of mine owns a construction company.


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If it’s more than a few paragraphs, you’ll want to mold your page to include some visual interest. The video doesn’t have to be long — you can say a lot in 60 seconds — and it doesn’t have to be shot like a major motion picture with award-winning cinematography. It just has to be effective in helping to deliver your brand message.

When a customer comes to you, the last thing you want to do is irk them, turn them away or redirect them to a knowledge base. There’s no point in creating content if there’s nobody there to read it. We believe informative, valuable content should reach as wide an audience as possible, so we look for guest writers who are ready and willing to promote their piece.

You’re not simply contributing an article to be lost in the ocean of other writers. We will make sure that your work will be acknowledged by our readers by promoting the article extensively on all our social media channels. We’re looking for writers, full of unique ideas and expertise in data migration and customer support. We do not have a strict limitation when it comes to your occupation. Our team welcomes journalists and freelance writers who investigated such topics and can offer our readers useful insights and updates. However, being a support manager or team-lead of the support department would be a benefit.

Please see below for more information on our audience and content guidelines. If interested in submitting, fill out the form on this page. If we think it’s the right fit, we’ll be in touch to discuss the next steps and anything else we need to publish your post. Submissions must meet the Creately content team’s quality standards in order to get published. Editors reserve the right to reject contributions at their discretion and make minor edits to your article.

CEOs, CTOs, operations managers, technicians, and IT specialists who deal with data migration on a daily basis form the great percentage of our readers. Mostly, these people represent various online businesses, starting from online stores and educational organizations to software engineering and providers. Our help desks platforms reviews help them make an informed decision for data migration. Freshdesk blog is a great forum for engaging conversations about customer support. If you have interesting insights and amazing, never-heard-before stories on customer service, we’d like to share them with our community. ConvertFlow is a conversion tool for online marketers.



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